Delivery, Returns and Refunds

Please read this policy alongside our terms and conditions, and our privacy policy. 
Please contact us if you require any further information before placing an order

 

Delivery

We aim to despatch your orders as quickly as possible after receiving payment (This is usually within 2-3 days).

The cost of postage (where applicable) will be added at checkout, the rates we charge are described below

Postage cost chart

Order Value

Order WeightStandard Postage 
Up to £44.99Up to 99g£1.59
Up to £44.9999g - 999g£2.95
Up to £44.99Over 999g£5.95
Over £45N/AFREE

Returns

In accordance with distance selling regulations - 

  • If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within that same 14 day period.

  • If you receive goods which are faulty, please contact us within 30 days of receipt.

Please see Section 7 & 8 here for full details of our policy

 

Refunds

We will happily refund any purchase in accordance with our returns and refund policy.

Refunds will always be made directly to the original payment method.
We will endeavour to do this within 14 days of receiving the returned product, in an acceptable re-sellable condition.

Please see Section 11 here for full details of this policy

Please do not hesitate to contact us if you have any questions.

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